Arpin Van Lines has earned the No:1 ranking in supplier satisfaction among the largest suppliers of household goods shipment services for the second straight year according to independent research firm Trippel Survey & Research, LLC.
In the 16th Annual Relocation Managers’ Survey, Arpin Van Lines earned the highest overall satisfaction score among the nation’s largest carriers with an average overall satisfaction score of 8.95 out of 10. Arpin also earned the No:1 net satisfaction percentage among franchise/system carriers.
“We are honoured to once again receive such high marks from corporate relocation managers,” said David Arpin, Arpin’s President and CEO. “As a family-owned business, customer satisfaction has always been a part of our core philosophy. We will continue to work hard to exceed customer expectations by listening to and anticipating their needs.”
In 2017, Arpin Van Lines was ranked No: 1 in ‘top block’ service in overall household goods supplier satisfaction and also received the top ranking in customer satisfaction as ranked by an independent survey of US transferees.
