Restore Records Management has been awarded a £5.857m contract by the Department for Work and Pensions (DWP) to transfer approximately 375,000 boxes of records into off-site storage and provide retrieval services.

The three-year contract, worth c£1.9m a year, will see records moved away from the DWP’s on-site location at Heywood Stores, near Manchester, for the first time. They will be transferred to a specialist Restore facility, also in the Northwest of England.  Migration began in November 2022. The contract includes 600 file retrievals and returns per day, allowing the DWP – the UK’s biggest public service department - to access information on demand. Secure destruction services will also be provided in line with the DWP’s retention policy.

The news comes just weeks after Restore - the largest UK-owned records management company - announced a 10-year deal to manage more than 10 million archive assets for the BBC.

Nigel Dews, Managing Director at Restore Records Management said, “This is another exciting and important contract win, which extends and enhances our existing relationship with the Department for Work and Pensions. Our flexible approach and ability to find solutions was key and we are delighted to be chosen for this project. These are exciting times at Restore Records Management.”

Restore began working with the DWP in June 2021, after winning a tender for the on-site auditing of its inventory.

Photo: Nigel Daws, Managing Director at Restore Records Management.