Rachel Houghton, Managing Director of Business Moves Group, considers the long-term effects of COVID-19 and the outlook for the future.
The moving and relocation industry is an exciting place to be because of its vital contribution to the business landscape, regardless of what’s going on in the world. A falling economy creates change. A growing economy creates change. There’s always a need to move forward. The real challenge for our industry, though, is uncertainty. Uncertainty coupled with fear of the unknown tends to put a hold on any decision-making in business, and that has a knock-on effect. We can thrive in the face of change but we need an element of certainty and courage in order to make a positive difference. The crisis isn’t over, of course, but it feels like we’re moving in the right direction.
I think the industry has responded really well to the challenges posed by COVID-19. Relocation companies have stood up to the challenge - they’ve kept their people working, they’ve kept the wheels turning and they’ve used their skills, materials and resources to meet the huge demand for logistics and transport. At BMG, we’ve kept in touch with our clients every step of the way to understand how they’re working, how they’re supporting people at home instead of in the office, and what they need to accommodate a dispersed workforce ...