The FIDI Global Alliance and Pan American International Movers Association (PAIMA) have announced that they are to collaborate on the FIDI Professional Cooperation Guidelines (PCGs). Representatives of the associations signed a Memorandum of Understanding (MoU) on the use of the PCGs on 1 October 2020.

The guidelines serve as an operational manual on how companies in the moving industry should work together to service international shipments, whether as booker, origin, or destination agent. Following this MoU, the PCGs are now recognised as an industry norm by all PAIMA members.

“This is an important step in further collaboration in the moving and relocation industry,” said Jesse van Sas, Secretary General at FIDI Global Alliance. “With this third licensing agreement on the FIDI PCGs by well-known industry associations, we are raising the standards for everyone,”

Positive Impact on the Industry

The PCGs offer advice on how to work together most effectively and how to act in a conflict situation. They were originally developed by the FIDI Global Alliance for the benefit of FIDI Affiliates, were adopted by the IAM (International Association of Movers) in 2018, and by LACMA (Latin American and Caribbean International Movers Association) in 2019.

“By endorsing the PCGs, PAIMA demonstrates that they are recognised as the reference document for successful cooperation in international relocation”, said Jesse. 

Antonio Tremols, Executive Director, said that by reaching this MoU with FIDI its members will have access to unique cooperation guidelines that will benefit all moving companies and the customers they serve. “Leveraging unique value adds from other industry associations helps PAIMA offer its members additional value-added resources, while assisting in creating more inter-association cooperation,” he said.  “It gives PAIMA members additional valued resources without having to ‘re-invent the wheel’. The end goal is better cooperation, better resources, and more information for the moving industry.”

Photo:  Antonio Tremols, Executive Director, PAIMA.