Workplace change specialist Business Moves Group (BMG) has won the Partners in Relocation award for its work with Aviva at the PFM Awards 2020 held on 17 March. The event had been delayed due to the pandemic.
BMG has worked with Aviva - the UK’s biggest insurance company - since 2013. During this time the partnership has gone from strength to strength, with additional support being provided to Aviva during the COVID-19 lockdown.
BMG first started working with Aviva to deliver the physical element of office moves with the rest being handled in-house by Aviva personnel. The partnership followed a detailed review of in-house moves management, with BMG offering a highly flexible model that improved efficiency and reduced costs. Since then, BMG has supported Aviva with a number of workplace and change management projects.
The pandemic has highlighted the partnership’s importance with the BMG team simultaneously planning, mobilising, and delivering significant workplace changes in Aviva workplaces across the country; including Norwich, London, Sheffield and Glasgow.
Together, BMG and Aviva implemented a resilience plan to ensure continuity of customer service across all business functions. This was vital in keeping people together during times of isolation and uncertainty.
Rachel Houghton, Managing Director at BMG said, “We couldn’t be happier with the award. Over the last year we’ve operated closely with the Aviva Property & Facilities team to introduce significant culture changes and cost efficiencies. It’s fantastic to be recognised by industry leaders for our success in developing better working behaviours and allowing relationships to develop from contract supplier to an integrated partnership. We look forward to a long relationship with Aviva and continued success.”
The PFM Partnership Awards recognise the essential requirements in forging effective partnerships in the FM industry and have been running since 2007.o: Rachel Houghton