EVBox has announced it has switched its customer support operations to EVA Global, an EV-specific business partner, to improve customer satisfaction.

This move comes alongside various initiatives to enhance EVBox’s serviceability, such as remote diagnostics on public charging stations. 

The company says that the change will improve cost efficiency, expand the global footprint, provide specialist expertise, and foster a culture of innovation and accountability.

Photo: EVBox has switched its customer support operations to EVA Global.