Mary Sortal has joined Arpin Group as the company’s client services manager.

She is responsible for managing and growing client relationships by focussing on customer needs, developing service delivery models and building successful teams. She will also focus on client retention.  

"With 38 years in the industry, Mary brings her extensive experience in global household goods relocation, with proven skills in operations, customer service, procurement, contract negotiation and client services," said Bob Sullivan, senior vice president, corporate accounts of Arpin Group. "We are delighted to have her join our team as we continue to grow our operations on an international scale."  

Mary was previously client services manager at The Suddath Companies.  

Photo:  Mary Sortal.