Altair Global has announced the appointment of Michelle Baxter as senior vice president, EMEA region.
In her new role, Michelle will be responsible for the customer and client experience, team member engagement, and operational excellence across Altair’s European business. She will also continue to manage the company’s UK operations team and additionally manage client services and the region’s five in-house destination services offices.
“We are delighted to have Michelle move into this important role in our EMEA organisation,” said Kathryn Cassidy, President and Chief Operating officer at Altair Global. “She brings great leadership skills together with an intense focus on client and customer experience, and we know she’s the perfect individual to steer this region as we continue to expand throughout Europe.”
Michelle Baxter joined Altair Global in 2021 as the vice president of global operations for the company’s EMEA region. She came to the organisation with more than 10 years of holding global leadership roles in the mobility industry and a personal background in relocation. Having moved from California to the UK herself, she understands firsthand the excitement – and challenges – that come from an international relocation.
Before joining Altair Global, Michelle held positions as global head of customer experience (CX) and global head of implementation and process excellence at a global relocation services company.
In her new role with the organisation, Michelle looks forward to strengthening client relationships as part of her new responsibilities with Altair Global’s EMEA market. “From a client perspective, I am very passionate about building strong and long-lasting client relationships and look forward to the continued opportunity to do so in this role,” she said.
Photo: Michelle Baxter.